It's a common problem.
Q: Do I need to register members to shop?
A: You can shop as a member or visitor by website. However, registration members will be able to look at the order logs, the accumulated points, and the receiving members' benefits, which will make the shopping experience easier.
Q: How do you know if the product fits me?
A: You can first see the contents of the product page, the right person, the way to use it and your attention. If you have a long-term health condition, are receiving professional health, are pregnant, breast-feeding, are a minor, or are likely to be sensitive to any of the components, you are advised to consult a qualified professional prior to using the relevant product.
Q: Can you change the delivery address after the order?
A: If the order has not yet been issued, contact the client service to assist in processing. If orders are sent to logistics companies, the delivery data may not change.
Q: How long after payment?
A: Orders are usually processed on working days after confirmation of payment. The actual timing of shipment depends on the amount of inventory, order, logistics arrangements and public holidays.
Q: How much for free?
A: Assigns a free local delivery of free of charge, or more, which is available on website announcements and closing pages.
Q: Can we go to the real estate store?
A: Yes. You can go to the Xinjiang Bank for the new century. It is suggested that we call the store and ask about the product.
Q: Can the points exchange cash?
A: The composition of the membership cannot be converted into cash or converted. The points can only be used when shopping according to website rules.
Q: Can products be returned?
A: Health-care foods and nutrients are sold and are not normally returned, based on health and product safety considerations. If the product is missing, damaged or not in line with the order, contact the customer service within 7 days of receipt.
Q: Can website data be used as professional health advice?
A: No. The content of the website is available only for general health reference and cannot be a substitute for individual case-by-case assessments or recommendations by qualified professionals. If you have a health problem, ask a qualified professional.
